Shipping policy

Shipping Policy

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order is shipped / ready for collection.

• Flat Rate Shipping via Courier: R110

We ask a flat rate for delivery in South Africa. Orders should be received within 3-5 business days. Orders placed on Saturdays, Sundays or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays). We make use of door-to-door delivery services, please ensure to communicate any specific requests within your order comments.

• Qualify for FREE Shipping via Courier

When your order exceeds R600 (This price can be less with specials / promotions) we will ship your order free of charge.

• Pick-up from Incendo: FREE

Place and pay for your order online and collect it during opening hours at the distillery.

• Export / Other requests

Should you need any additional information, please contact Francois at info@incendo.co.za